UBC Fall Graduation 2022 - Commencement Ceremony Tickets
The Complimentary Guest Ticket Round closed Monday, October 31st. CLOSED
- During this round, eligible graduands had the opportunity to book a MAXIMUM of 2 Complimentary Guest tickets for their assigned Ceremony.
- We cannot guarantee two Guest tickets for students who missed the October 31st deadline. There will be no exceptions for those who missed this reservation window. Any unclaimed tickets from the first round have been added to the Extra ticket inventory and distributed evenly in the Extra Ticket Round.
Extra Paid Guest Ticket Round begins Wednesday, November 2nd, at 12:00pm PST, and closes at 11:59pm PST, the night before your Ceremony. CURRENT/Staggered Closing
- Extra tickets will be evenly distributed based on the number of Grads and how many tickets are left in the system once the Complimentary Ticket Round has finished. There is no guarantee that Extra tickets will be available for all of the Ceremonies, but if there are enough tickets left, each Grad in that Ceremony will have access to the same amount.
- Starting at 00:00AM PST on the day of your Ceremony, any unclaimed tickets will become available with no promo codes or limits. If there weren't enough tickets to do an Extra Ticketing Round for your Ceremony, this will be your only opportunity to book any available seats.
Please note, the Extra Round is NOT first-come, first-served ticket reservations. You have until 11:59pm on the day prior to your Ceremony to reserve the alloted Extra Paid Guest Tickets for your Ceremony as shown in the table below:
| Date and Time | Number of Extra Tickets Available |
|---|---|
| November 23, 9:30am Ceremony 1 | 1 |
| November 23, 12:30pm Ceremony 2 | 2 |
| November 23, 3pm Ceremony 3 | 2 |
| November 24, 9:30am Ceremony 4 | 1 |
| November 24, 12:30pm Ceremony 5 | 1 |
| November 24, 3pm Ceremony 6 | 0 |
| November 25, 9am Ceremony 7 | 1 |
| November 25, 11:30am Ceremony 8 | 1 |
1) When you are ready to make your booking, enter your one-time-use access code in the box below. Do not "test" your one-time-use access code - once you enter your code and click Go, your one-time-use access code has been used and will not work a second time. Only enter your promo access code when you are ready to complete your booking.
- Extra Paid Ticket Round (November 2nd at 12:00pm PST - 11:59pm PST on the day prior to your Ceremony date) : Your one-time-use access code is 22FX, followed by your student number (eg. 22FX12345). Make sure that you add the X after F- this access code is different than the first round. Do not include zeros at the start of your student number. Click Go. A blue bar should appear on top of the screen saying that the code has been accepted.
3) Add Parking (Optional). A pop-up will offer you the opportunity to book a Parking Pass for your Ceremony. Click BUY to book parking or click CANCEL if unneeded. You will be asked for your license plate number. You may also book parking passes at a later date, see the parking section of FAQ below.
4) Create or login to your account. If you haven't purchased tickets with UBC Tickets previously, you will need to create an account. It does NOT link to your UBC CWL/SSC account.
5) Complete the order! The order is completed once you receive a six-digit confirmation number from our system.
6) Check your email. You should receive an email confirmation moments after completing the order. Be sure to check your junk mail or spam folder in your email program, as tickets sometimes end up there!
Day of Ceremony Paid Guest Ticket Round begins at 12:00am PST on the day of your Ceremony. CURRENT/Staggered Opening
- Day Of Ceremony sales begin online at 12am on the morning of each Ceremony. Any unclaimed tickets from the previous rounds will become available with no promo codes or limits, on a first-come, first-served basis. If tickets are still available once the Chan Centre Box Office has opened for the day (1 hr before the 1st Ceremony of the day), those will also be available in person at the box office. Once tickets are sold out, there will be a Standby line created, in case any further seats become available. If no seats are available, guests may watch the livestream.
- This round is first-come, first-served and without limits. Your best chance is to act promptly at midnight, but there are absolutely no guarantees. Every Ceremony will have some tickets released, but they may go quite quickly if many students are trying to book.
Click here to see the schedule. If you are unsure or need information on your ceremony date and time, please contact Enrolment Services, Records and Registration at 604-822-9836, or by email
Please note: The Box Office is open Tuesday-Friday, Noon-4:00pm. Tickets may be reserved online at any time, if available.
You may email the Ticket Office with any questions or concerns specifically regarding your tickets. To inquire about your elegibility to graduate, changing ceremonies, changing your attendance status, or attending more than one ceremony as a double major, please email Grad Services for assistance.
Frequently Asked Questions
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Special Needs and Accessibility
The Chan Centre is a fully accessible building. When approaching the Chan Centre entrance from the top of the stairwell please note that there is an elevator located near the flag pole plaza; south-west of the main doors to the Chan Centre. Take the elevator to level 5, of the Parkade to access the Chan Centre. Special needs parking is available on Level 5 of the Rose Garden Parkade. F.M. Hearing System headsets are also available free of charge for the hearing impaired.
If you are a graduand, faculty or guest in need of captioning or interpreting services for a ceremony, please fill out this form by October 24 (three weeks in advance of graduation) and the Centre for Accessibility will assist with these arrangements. You can also contact 604-822-5844 if you have any questions.
If you are a graduand or faculty member who has physical accessibility needs/mobility issues, please email ceremonies.graduation@ubc.ca by October 24. Guests who need assistance to get to their seats should arrive 45 minutes before the ceremony start time and identify themselves to a Chan Centre usher upon arrival. Efforts will be made to pre-seat the party prior to the concert hall opening to the public. Public entry to the hall begins 30 minutes prior to the ceremony.
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Why does it say that my access code is invalid?
Chan ticketing receives a list from Grad Services of all the eligible students approved to graduate who have indicated they will attend their Ceremony. If you were not included in this list, then a promo access code has not been validated for you. If you need to check your eligibility or want to change your answer as to whether you plan to attend your Ceremony, contact ceremonies.graduation@ubc.ca . Grad services will send your info to Chan Ticketing, if approved, to validate a promo access code for you. Do not contact Chan Ticketing directly regarding your eligibility or changing your attendance status, we're not involved in that process.
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How can I book more than my allotted maximum of 2 complimentary Guest tickets?
Each graduand is guaranteed a MAXIMUM of 2 complimentary Guest tickets and no more. Students who, through some exploit, book more than 2 complimentary Guest tickets will be reported to Grad Services and those tickets will be cancelled. Cancelled tickets will not be honoured at the door, with no exceptions. Allotments are governed by Chan Centre capacity - if you are taking more than your 2, then you are preventing fellow students from receiving their allotment and that will not be tolerated.
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How do you decide how many tickets will be allocated for each Ceremony during the Extra Ticket Round and what if I need more?
We calculate the number of unclaimed tickets remaining in the system after the first ticketing round and divide by the number of grads attending to determine how many extra tickets will be available to each graduand. These tickets are promo coded and graduands have until 11:59pm PST the day prior to their Ceremony to reserve the guaranteed amount outlined in the table that will be posted on this page. This ensures fair distribution of tickets for all graduands - please do not call the Ticket Office asking for exceptions. We have limited seats available and every graduand deserves access to the same amount of tickets. Beginning at 12:01am on the day of your Ceremony, if there are any remaining tickets left in the system after the Extra paid ticket round, these seats will be released to the public with no limits and no promo coded required.
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What if my ceremony is sold out?
As seating is limited and all remaining available tickets are being released at 12:01am on the day of your ceremony, we do not anticipate any extra tickets becoming available on the day of the event. If your ceremony is sold out, your guests are welcome to come early and wait in the Standby line in case of last-minute non-attendance - but there is no guarantee that seats will become available. The Standby line will open up 30 minutes before the ceremony start time - please do not arrive any earlier than this. If you are unable to obtain extra tickets in advance online, we would highly encourage you to view the live webcast. Live webcast will commence 15 minutes prior to each scheduled ceremony.
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What if my guests arrive late?
Seats are only guaranteed until showtime and latecomers may not be admitted. Remind your guests to arrive in plenty of time. If guests are unable to make it to the ceremony, they may view the live webcast.
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Does my baby require a ticket to events at The Chan Centre?
Yes. Each guest, including children and infants who might sit on your lap, needs to have a ticket. The ticketing system is designed to ensure everyone’s safety; Fire Regulations dictate the maximum number of people, big or small, who may occupy the room at one time. For more details, please contact 604-822-2697.
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What if I didn't book my Parking Pass with my tickets?
If you missed booking your Parking Pass during your ticket reservation, you can still book it separately here, up until 24hrs before your Ceremony. Be sure to select for the correct Ceremony - note that the Parking Pass time is 90mins before the associated Ceremony time. No promo code is required to book your Parking Pass, but you will be asked to provide your license plate number after you select your pass(es). If you don't know the license plate at the time of booking, you can enter TBD and email us at tickets@tickets.ubc.ca at least 48hrs before your Ceremony with your order number and the license plate number. Your license plate number is what holds your reservation in the parkade you chose, you don't need to print out the parking pass.
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I already booked Guest tickets, but now I don't need them
If you no longer need the Guest tickets you booked, please contact the Chan Centre Ticket Office by email or at 604-822-2697 to let us know that you would like to release your tickets. Include your Order# if you have it and/or the email address you used to make your booking. The tickets will be released back into the pool from which other students can book.
